Customer Bill of Rights
To be a leader in the industry it takes a different way of doing business. D&M Industries believes customer service isn’t a courtesy or a luxury, it is your right as our customer. Below is a list of ideals we follow:
- Timely Responses
- Technical Product Support
- Quoting and Billing Accuracy
- Trusted Product Brands
- On-Time deliveries
- Customer service and follow-up
- Continued post-sale relationships
- Contact with a person, not an automated system