Customer Bill of Rights

To be a leader in the industry it takes a different way of doing business. D&M Industries believes customer service isn’t a courtesy or a luxury, it is your right as our customer. Below is a list of ideals we follow:

  • Timely Responses
  • Technical Product Support
  • Quoting and Billing Accuracy
  • Trusted Product Brands
  • On-Time deliveries
  • Customer service and follow-up
  • Continued post-sale relationships
  • Contact with a person, not an automated system